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Noticeboard

The Practice will be closed from 12.30pm on Tuesday 10 September 2019 for staff training. Please call 999 in an event of a medical emergency or 0300 123 0762 if you require urgent medical assistance from the out of hours GP service. The Practice will re-open at 8am on Wednesday 11 September. 


Thank you for your co-operation


We are advertising for a Practice Support Team Member, Salaried GP and an Advanced Clinical Practitioner - please see the vacancies tab for more information 

Complaints

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from the Reception Team.

All complaints should be sent to the NHS England Customer Contact Centre in the first instance.

 

Please write ‘For the attention of the Practice Manager’ in the subject line.

 

Email:         england.contactus@nhs.net

Telephone:   0300 311 22 33

Address:      NHS ENGLAND

                   PO BOX 16738

                   REDDITCH

                   B97 9PT

 

BSS- Complaints leaflet England FPM.pdf 



 
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